- 01Introduction
- 02Definitions
- 03Data We Collect
- 04How We Collect Data
- 05Legal Basis
- 06How We Use Your Data
- 07Data Sharing
- 08International Transfers
- 09Retention Periods
- 10Cookies & Tracking
- 11Your Rights
- 12Children's Privacy
- 13Security Measures
- 14Third-Party Links
- 15Policy Amendments
- 16Contact & Complaints
01.Introduction
sxz777 ("we", "us", "our") operates the website at https://sxz777.cam (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who access or use our Platform, including registered account holders and visitors.
This Privacy Policy ("Policy") explains: (i) what personal data we collect; (ii) the purposes for which we process it; (iii) the legal basis for that processing; (iv) who we share it with; (v) how long we retain it; and (vi) the rights you hold in respect of your own data. This Policy applies to all personal data collected through the Platform, our customer support channels and any other interaction you have with sxz777.
This Policy should be read alongside our Terms and Conditions and our Responsible Gambling Policy, both of which are incorporated herein by reference. By using the Platform, you confirm that you have read and understood this Policy.
02.Definitions
Any information relating to an identified or identifiable natural person — the "data subject" — including name, identification number, contact details, location data, online identifier or any factor specific to that person's identity.
Any operation performed on personal data, whether automated or manual, including collection, recording, storage, adaptation, retrieval, use, disclosure, restriction, erasure or destruction.
sxz777, as the entity that determines the purposes and means of processing your personal data.
Any third party that processes personal data on our behalf and under our documented instructions — for example, KYC verification providers, payment processors and analytics services.
A freely given, specific, informed and unambiguous indication of your wishes — for example, by ticking a checkbox — signifying agreement to the processing of your personal data for a stated purpose.
Know Your Customer — the identity, age and source-of-funds verification process required by applicable anti-money-laundering (AML) regulations before certain Platform features become available.
03.Personal Data We Collect
The categories of personal data we collect depend on how you interact with the Platform. The following table sets out the main categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, nationality | Registration and KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Registration and support interactions |
| Financial Data | Payment method details, transaction history, deposit/withdrawal amounts in PKR, bank or e-wallet account reference | Deposits, withdrawals and KYC |
| Verification Data | Government-issued ID scans (CNIC/passport), selfie/liveness images, proof of address documents | KYC verification process |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens, cookies | Automatically on site access |
| Usage Data | Pages visited, features used, games played, bets placed, session duration, clickstream data | Continuously during Platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred communication channel | Registration and account settings |
Sensitive data note: Government-issued identity documents submitted during KYC (such as your CNIC or passport) are treated as sensitive personal data. They are processed solely through our HTTPS-secured verification portal, transmitted to our authorised KYC processor only, and are never requested via unsecured channels such as WhatsApp or Telegram.
04.How We Collect Your Data
4.1 Data You Provide Directly
You provide data directly to us when you: register an account; submit KYC documentation; make a deposit or request a withdrawal; contact our customer support team; respond to a survey or promotional communication; or update your account profile.
4.2 Data We Collect Automatically
We automatically collect Technical Data and Usage Data using cookies, web beacons, pixel tags and similar tracking technologies when you access the Platform. This includes information about your device, browser, IP address and how you navigate and interact with Platform features.
4.3 Data from Third Parties
We may receive data about you from: (i) KYC and identity verification providers who confirm the authenticity of identity documents; (ii) payment processors who confirm transaction status and flag potential fraud; (iii) fraud prevention and AML screening services; and (iv) analytics providers who aggregate Platform usage data. All third-party data processors are subject to data processing agreements requiring them to handle your data in accordance with applicable law.
05.Legal Basis for Processing
We process your personal data only where we have a lawful basis to do so. The applicable legal bases are:
- Contractual necessity: Processing required to create and manage your account, process transactions, handle disputes and provide customer support;
- Legal obligation: Processing required to comply with anti-money-laundering (AML) regulations, KYC requirements, tax reporting obligations and other applicable law;
- Legitimate interests: Processing necessary for fraud prevention, security monitoring, responsible gambling controls, product improvement and internal analytics — where those interests are not overridden by your rights;
- Consent: Processing for direct marketing communications, optional analytics cookies and similar non-essential purposes, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
06.How We Use Your Personal Data
sxz777 uses your personal data for the following purposes:
- To create, verify and manage your account, including identity and age verification;
- To process deposits and withdrawals and maintain accurate financial records;
- To comply with AML, KYC and counter-terrorism financing (CTF) obligations;
- To detect, investigate and prevent fraud, cheating, collusion and other prohibited conduct;
- To operate responsible gambling controls, including enforcing deposit limits, session reminders and self-exclusion;
- To communicate with you regarding your account, transactions, promotions (where you have opted in) and policy updates;
- To improve the Platform's functionality, user experience and content through aggregated analytics;
- To enforce our Terms and Conditions and resolve disputes;
- To respond to customer support queries and complaints;
- To send you marketing communications where you have provided express consent — you may unsubscribe at any time.
07.Data Sharing & Disclosure
7.1 Authorised Data Processors
We share personal data only with trusted third-party service providers acting as data processors on our behalf, under written data processing agreements, including:
- KYC and identity verification providers — to verify your identity, age and document authenticity;
- Payment processors — to facilitate deposits and withdrawals. Pakistani users may be familiar with providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah; however, the specific processor used for any given transaction depends on our current payment integrations. These providers do not endorse gambling services;
- Fraud prevention and AML screening services — to monitor transactions for suspicious activity and comply with financial crime regulations;
- Customer support platform providers — to manage live chat and support ticket workflows;
- Analytics providers — to generate aggregated, anonymised usage reports for Platform improvement.
7.2 Legal Disclosures
We may disclose personal data to competent regulatory authorities, law enforcement agencies, courts or other government bodies where we are legally required to do so, or where disclosure is necessary to: (i) comply with a legal obligation; (ii) protect and defend sxz777's rights or property; (iii) prevent or investigate possible wrongdoing in connection with the Platform; or (iv) protect the personal safety of users or the public.
7.3 No Sale of Data
sxz777 does not sell, rent, trade or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any third party that receives your data from us does so solely for the purpose of providing a service on our behalf, under strict contractual obligations.
08.International Data Transfers
sxz777 and some of our third-party service providers may process personal data in countries outside Pakistan. Where such transfers occur, we ensure that appropriate safeguards are in place — such as contractual clauses that impose data protection obligations on the recipients equivalent to those applicable in the originating jurisdiction.
If you are located in Pakistan, please be aware that Pakistani data protection law is still evolving. The Personal Data Protection Bill (if enacted into law) and related regulations may apply to our processing of your data. We will update this Policy promptly to reflect any legislative changes that affect our data practices.
09.Data Retention Periods
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by law. The following table summarises our primary retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | AML / KYC regulatory requirements |
| Financial Transaction Data | 5–7 years after transaction date | Financial record-keeping and tax obligations |
| KYC Verification Documents | 5 years after account closure | AML legislation compliance |
| Support Communications | 3 years from last contact | Dispute resolution and service improvement |
| Usage / Analytics Data | Up to 26 months (aggregated thereafter) | Platform analytics and fraud monitoring |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
On expiry of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be attributed to any individual.
10.Cookies & Tracking Technologies
10.1 What Are Cookies?
Cookies are small text files stored on your device by a website. They allow the site to recognise your device on subsequent visits and remember preferences or session state. We also use similar technologies such as web beacons, local storage and session tokens.
10.2 Cookies We Use
- Strictly necessary cookies: Required for basic Platform functionality — session management, login authentication and security. These cannot be disabled.
- Performance / analytics cookies: Collect anonymised data about how visitors use the Platform — pages visited, time on page, error encounters — to help us improve the experience. Set only with your consent.
- Functional cookies: Remember your preferences — such as language, timezone or display settings — to personalise your experience.
- Fraud prevention cookies: Used by our security and AML tools to detect suspicious session behaviour and protect your account.
10.3 Managing Cookies
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies or be notified when new cookies are set. Please note that disabling certain cookies may affect the functionality of the Platform — for example, you may be required to log in again more frequently.
11.Your Data Protection Rights
Subject to applicable law, you have the following rights in relation to your personal data held by sxz777. To exercise any of these rights, contact us at [email protected] (plain text — not a clickable link).
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe, free of charge for the first request.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Many details can be updated directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations — particularly AML and KYC requirements which require us to retain certain data for specified periods after account closure.
Right to Restrict Processing
You may request that we restrict the processing of your data — for example, while you contest its accuracy or while we assess an objection to processing.
Right to Data Portability
Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease processing your data for that purpose immediately.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
12.Children's Privacy
The Platform is strictly for adults aged 18 or older — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from individuals under this age threshold. If we become aware that personal data belonging to a person under the minimum age has been collected, we will delete it promptly and close the associated account in accordance with our age-verification procedures.
If you are a parent or guardian and believe that a minor in your care has provided personal data to sxz777 without your consent, please contact us immediately at [email protected] (plain text — not a link). We will investigate and take appropriate remedial action promptly.
13.Security Measures
sxz777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure:
- TLS/SSL encryption for all data transmitted between your device and our servers;
- Encryption of sensitive data at rest, including KYC documents and financial data;
- Role-based access controls limiting staff access to personal data on a need-to-know basis;
- Regular security audits and vulnerability assessments of our systems and infrastructure;
- Two-factor authentication (2FA) available for user accounts and mandatory for privileged system access;
- Fraud detection systems monitoring transaction patterns for anomalous activity in real time.
No system can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify affected users without undue delay in accordance with applicable law.
14.Third-Party Links & Services
The Platform may contain references to or integration with third-party services — such as payment providers familiar to Pakistani users including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These providers operate under their own terms of service and privacy policies, which are independent of sxz777's. We are not responsible for the data practices of third-party providers and encourage you to review their respective privacy policies before providing them with personal data.
15.Amendments to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where the change significantly affects your rights, provide a prominent on-Platform notice or notify you directly via your registered email address.
We encourage you to review this Policy periodically. Your continued use of the Platform after a revised Policy becomes effective constitutes your acceptance of the changes, to the extent permitted by applicable law.
16.Contact Us & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to raise a concern about our data practices, please contact us:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 through the Platform, as provided by the operator. Support available in English and Urdu.
- Response time: We aim to acknowledge privacy-related requests within 3 business days and resolve them within 30 days, subject to complexity.
If you are not satisfied with our response, you may have the right to lodge a complaint with the competent data protection or supervisory authority in your jurisdiction. In Pakistan, data protection regulation is evolving — please consult a qualified legal professional for guidance on the applicable supervisory framework.